Transformer, CSS and panels
Product selection assistant
Guide users by kVA, voltage, indoor/outdoor application, standards, accessories and document requirements.
AI Chatbot Framework
A PVJ Power assistant for buyers, customers and service teams.
Framework for an AI chatbot that can guide product selection, RFQ creation, document requests, certificate lookup and after-sales support.
PVJ Power
Since 2010
PVJ Power Equipment
AI Chatbot Framework
Transformer, compact substation and panel solutions manufactured for reliable electrical distribution.
Chatbot Preview
Start with controlled workflows before open-ended AI.
The first version should use guided prompts and PVJ-approved responses. Later, it can connect to documents, certificates, CRM and service ticketing.
PVJ Power AI Assistant
Framework mode: choose a workflow to begin.
Backend AI, document retrieval and escalation rules will be connected after the content base and portal data structure are finalized.
Assistant Scope
The chatbot should help users take the next action.
Datasheets, GTP and certificates
Document request assistant
Help customers request datasheets, GA drawings, GTP, test reports, warranty certificates and brochures.
After-sales workflow
Service support assistant
Collect serial number, site, issue type, urgency and contact details before routing to the service team.
Standards and explainers
Knowledge assistant
Answer common questions from PVJ-approved knowledge base content and product documentation.